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The first AI product I ever shipped wasn't a chatbot.
It was for Eino.ai's MVP. A capital planning platform for a major Canadian telecom carrier, helping executives decide where to put billions of dollars of infrastructure spend. 2020. Pre-ChatGPT. Pre any foundational model being a thing anyone outside a research lab had access to.
We had to invent the patterns from scratch and had to answer some tough questions.
→ How do you signal model confidence on a screen?
→ How does a user override the AI without breaking the trust loop?
→ What happens when the model's wrong and the user knows it?
Every flow was a first draft of an answer the industry hadn't gotten around to asking yet.
Case Study live on Contra.
The network for creativity
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