Conversational Booking Assistant for a Mobile Pet GroomerConversational Booking Assistant for a Mobile Pet Groomer
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Suds on Wheels: mobile dog & cat grooming in Austin, TX (a fictional business: solo groomer Dani Reyes and one van). The problem: Dani grooms all day and answers "which day are you in my area?", "how much for a doodle?" and "can you come Tuesday?" texts all evening. Then she chases no-shows and forgotten rebooks. What I built: customers book inside one chat, not a form. Suds, her booking assistant, asks and they tap. It works out the zone from the address, offers only real openings, takes a $20 card deposit and saves the booking, all in the conversation. Her quirks, built into the slot engine:
Zone days: one part of Austin a day (North Mon & Thu, Central Tue, South Wed & Fri, East Sat)
Cats go first: only the 8am slot, before any dog has been in the van, one cat a day
Coat drives time: a doodle needs twice the slot, plus a 20-min drive buffer
New clients pay a $20 deposit, because no-shows hurt a one-person business Then the follow-up runs itself: day-before reminders with one-tap confirm, a 6pm release of unconfirmed spots to the waitlist (first to claim wins), a 7am route brief, report cards with one-tap rebooking, and an "Ask Dani" inbox where she answers once and Suds learns it.
How to test:
Try "Biscuit, goldendoodle" at 15001 Wells Port Dr, Austin, TX 78728 (North, Mon & Thu)
Pay with test card 4242 4242 4242 4242, any future date, any CVC
Try a cat ("Miso, Persian", ZIP 78705): only 8am slots
Owner view: /admin → Peek at Dani's dashboard
Sample data is labelled and payments are in Stripe test mode. Built end to end in Lovable.
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