Virtual Assistant Workflow for Education and Client OperationsVirtual Assistant Workflow for Education and Client Operations
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Virtual Assistant & Administrative Operations Workflow
This project focuses on establishing a structured Virtual Assistant workflow for Glow Academy by Olivia Carter (luxury skincare & esthetician training business) to streamline online education services, client communication, and administrative operations.
The project workflow includes:
Inquiry Management: Receiving client inquiries and categorizing request types.
Appointment Management: Automating appointment scheduling and sending confirmations.
Administrative Support: Updating client records, tracking pending follow-ups, and organizing digital files.
Reporting: Preparing comprehensive weekly reports.
Successfully improved daily productivity, ensured a seamless client experience, and optimized digital file management using tools such as Google Workspace, Calendly, Zoom, Canva, and Trello.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started