π PolyLingual AI Support Agent
Role: Applied AI Engineer & Architect
Tech Stack: Python, FastAPI, pgvector, PostgreSQL, AWS ECS Fargate, Terraform
Designed evidence-first French/English support automation platform using dual hybrid lexical + pgvector semantic retrieval and 78% confidence gating mechanism (88% auto-resolution rate). Provisioned production infrastructure on AWS via Terraform.
Live Demo: https://d15fb7gio4xmdn.cloudfront.net
GitHub: https://github.com/FlowArchitect-Agency/polylingual-ai-support-agent