THE AUTOMATION
→ Scope created → agent writes the brief, prices it from our rate table, books the calendar, emails the proposal
→ Lead created → agent reads their website, scores ICP fit, flags risks, sends me approve / decline
→ Milestone changes → client is emailed; every Friday an agent writes the weekly update
→ Proposal unopened 48h → nudge; silent 5 days → "adjust scope?"; 14 days → closed with a reason