Show a status the same way everywhere it appears. //Micro-case study
In B2B products, one record moves between people and screens. A rep sees it on their phone. A manager sees it on a desktop dashboard. If each screen shows the status differently, each person learns a different product.
In a sales coaching app, a plan in review looks the same on both screens:
→ The same word, "In review"
→ The same orange dot
→ The same pill