Enhance SMB Operations with an AI-Powered Inbox & Booking Assistant

Enhance SMB Operations with an AI-Powered Inbox & Booking AssistantEnhance SMB Operations with an AI-Powered Inbox & Booking Assistant

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Andrea Privitera

• Jun 6

AI Inbox & Booking Assistant for SMB Operations

My role. AI Systems Architect & Automation Engineer

Project description. Built a cloud-based AI assistant workflow that handles incoming inquiries, drafts contextual replies, and supports booking coordination with human approval before send. The system keeps persistent context for services, tone of voice, and active follow-ups, so responses remain consistent over time. Designed for daily operational use with clear approval checkpoints, auditability, and phased expansion into CRM and reporting workflows.

Skills and deliverables

Automated Workflow

AI Chatbot

n8n

PostgreSQL

OpenAI API

AI Automation AI Chatbot Development Email Marketing Make OpenAI PostgreSQL

Maham Shaukat

• Sep 25

"Businesses lose time and money to invoice errors that go unnoticed until it's too late. I built an automated pipeline that extracts invoice data, cross-checks it against vendor history, and flags anomalies with clear AI-generated reasoning — all visualized in a real-time dashboard. Stack: LangChain, Groq, n8n, FastAPI, Next.js."

Completed work

AI Automation AI Development Data Analysis LangChain N8N Next.js

Venkateswara Rao Pathuri

• Sep 25

I built SupportPilot, an intelligent AI Customer Support and Analytics Agent powered by RAG architecture.

It provides complete visibility into AI performance through real-time metrics—achieving a 74% Deflection Rate, 1.00 Faithfulness score, and 0.89 Answer Relevancy. In addition to automating customer queries with high precision, it analyzes feedback and competitor reviews using Sentiment Analysis to generate AI-powered sales insight reports. It also features customizable white-label branding for seamless integration.

Live Demo Website: [https://supportpilot-rag-agent-pranavi9.vercel.app/]

cantinachallenge

yumna jamal

• Sep 25

Fashion Email Sales Copy — Promotional Campaign Short description: Persuasive email copy designed to turn attention into action, from subject line to CTA.

What I did:

Email sales copywriting

Subject-line development

Customer-focused messaging

Promotional storytelling

Call-to-action copy

Conversion-focused writing

Project type: Personal/Concept Project

Because this is a portfolio sample rather than paid client work, I recommend clearly presenting it as a concept project rather than implying that it was created for a real brand.