One of the traits of being a great designer is knowing how to balance the excellence of user interface design and the user experience design of a product; The user interface needs to look good and rich, it should be designed with clarity and less ambiguites. The same should be put forward for the UX, straight-forward user journey to achieve thier goals to reduce drag and churn. Taking the case of the reset password flow i designed below, I added a progress step (completed, current and prospect) which enables users to be fully aware of thier current state in of password reset journey, making it easier to help them achieve it. This decision was made due to the behavioural attitude of a faction of the target audience in mind.