The admin side
• Today: pickup route, deliveries, unpaid totals, washer load and 7-day revenue
• Orders: a live board from Booked to Delivered, with drag-and-drop status changes
• Order details: weigh and price items, get an automatic total, card or cash payment, timeline and email log
• Schedule: pickups per window, duvets per day, machine load, and one-click sick days that disappear from booking right away
• Customers: order history, lifetime spend, private notes and a ZIP waitlist
• Emails: confirmations, evening and morning reminders, status updates and a morning digest, each with its own on/off switch
• New bookings show up live