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About Me
Experienced customer success and business solutions professional with strong background in enterprise account management, digital transformation, CRM strategy, and client relationship development across multiple industries including logistics, manufacturing, engineering, healthcare, and professional services.
I specialize in helping organizations maximize value from technology investments by improving adoption, business process alignment, and stakeholder engagement. My experience includes working closely with executives, operational teams, and end users to ensure successful implementation, retention, and long-term business growth.
My strengths include bridging business needs with technology solutions while maintaining strong customer relationships and driving measurable outcomes.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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I joined this year's Config Makeathon and decided to build something inspired by a problem I've repeatedly encountered while working in CRM and lifecycle marketing.
CRM platforms are built around flows, campaigns, and automations. Customers are not.
When trying to understand what a customer actually experienced, I often found myself jumping between multiple journeys, templates, campaigns, and reports just to answer a simple question:
What happened, why did it happen, and what happens next?
So I built Trace.
Trace is a lifecycle debugging tool that helps teams:
• Replay customer journeys in a single timeline
• Understand why communications were triggered
• Simulate future customer experiences before launch
• Review every message in one place
• Identify journey conflicts and lifecycle issues before they impact customers
The idea came from real CRM consulting work. To bring it to life, I used ChatGPT to refine the concept, challenge assumptions, and iterate on the product structure, then used Figma Make to rapidly turn those ideas into a working prototype. After several rounds of prompting, testing, and revisions, the concept evolved into the MVP shown here.
The project was designed and prototyped entirely in Figma Make.
Would love to hear your thoughts!
🎥 Try the demo: https://tracedebug.figma.site/dashboard
🧩 Figma Community: https://www.figma.com/community/file/1647280144583934618
AstroVibe is an interactive mystical reading experience made in Figma Make, bringing palm reading, horoscope, and tarot cards into one visual space.
The goal was to make readings feel less static and more alive: scan your palm, explore your stars, or choose the card that feels like it picked you.
Built with @figma ✦
Video Preview:
https://www.loom.com/share/e43894cbfcb848b780643cdf223bdcf3
Live Demo:
https://astrovibe.xyz
Hi there! 👋 Welcome to my profile. You’ve just found a professional who combines finance expertise, data precision, lead generation skills, and creative content production—all in one place. Whether you’re a busy entrepreneur, a small business owner, or a corporate professional, I’m here to help you save time, stay organized, and grow your business with reliable support.
🏦 Bank Statement Reconciliation & Conversion
📊 Fast & Reliable Data Entry + Admin Support
📧 Lead Generation & Contact Research
👉 I’m here to make your work easier, faster.
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