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Tester Performance Profile Dashboard — Cybersecurity Operations
Individual-level performance dashboard built in Tableau Cloud for a US cybersecurity company, designed to drill down into tester profiles identified as outliers (top and low performers) through upstream statistical models. The dashboard is accessed via navigation from a higher-level overview that detects anomalies, enabling a seamless workflow from population-level insight to individual analysis.
Connected to BigQuery across multiple tables, combining test activity, findings, contracted hours, ratings, and qualitative feedback (positive/negative tags) through calculated fields and dynamic parameters — including a username parameter that filters the entire view to a specific tester on demand.
Provides a comprehensive view of individual performance: total tests, contracted vs. active hours, findings by criticality, methodology breakdown, carry-over findings, peer ratings, and trend lines across time. Supports both operational review and talent management decisions within the security team.
Stack: Tableau Cloud · BigQuery · SQL · Calculated Fields · Dynamic Parameters · Multi-screen navigation
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