If you're looking to build an AI-powered customer support platform, internal knowledge assistant,...If you're looking to build an AI-powered customer support platform, internal knowledge assistant,...
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
If you're looking to build an AI-powered customer support platform, internal knowledge assistant, or enterprise RAG application, I'd be happy to discuss your project.
AI Customer Support Agent with Knowledge Base
Businesses lose valuable time answering repetitive customer questions. I built an AI-powered customer support agent that provides instant, accurate responses by searching company documentation instead of relying solely on a language...
Post image
Nugraha's avatar
Nutaraline logo
@Tooba Khaliq Customer support and internal knowledge assistants often share the same retrieval layer. Do you usually separate permissioning and evaluation workflows for each use case?
Tooba's avatar
Yes. Customer support needs account/context-based access, while internal assistants require stricter role- and document-level controls. Evaluation should also reflect each use case’s specific risks. I’d also separate evaluation workflows. Customer support focuses more on answer...
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started