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Built an AI-powered customer support automation workflow that can classify incoming emails, identify support requests, retrieve relevant information from a knowledge base, and assist with generating the right response.
The workflow combines AI agents, RAG, embeddings, Pinecone, Gmail, and automated notifications to reduce repetitive support work while keeping human review in the loop.
The flow includes:
📩 Incoming email detection
🤖 AI-based support request classification
📚 Knowledge base retrieval with Pinecone
🧠 Context-aware customer support agent
✍️ Automated response draft generation
🔔 Reviewer notification through Telegram
⚡ Separate handling for non-support emails
I’ve been exploring more ways to combine AI + automation + real-world business workflows, rather than using AI only as a chatbot.
More automation experiments coming soon. 🚀
#AIAutomation #ArtificialIntelligence #Automation #AIAgents #RAG #n8n #Pinecone #OpenAI #WorkflowAutomation #CustomerSupport #GenerativeAI #MachineLearning #BusinessAutomation #Developer #FullStackDeveloper
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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Built an AI-powered customer support automation workflow that can classify incoming emails, identify support requests, retrieve relevant information from a knowledge base, and assist with generating the right response.
The workflow combines AI agents, RAG, embeddings, Pinecone, Gmail, and automated notifications to reduce repetitive support work while keeping human review in the loop.
The flow includes:
📩 Incoming email detection
🤖 AI-based support request classification
📚 Knowledge base retrieval with Pinecone
🧠 Context-aware customer support agent
✍️ Automated response draft generation
🔔 Reviewer notification through Telegram
⚡ Separate handling for non-support emails
I’ve been exploring more ways to combine AI + automation + real-world business workflows, rather than using AI only as a chatbot.
More automation experiments coming soon. 🚀
#AIAutomation #ArtificialIntelligence #Automation #AIAgents #RAG #n8n #Pinecone #OpenAI #WorkflowAutomation #CustomerSupport #GenerativeAI #MachineLearning #BusinessAutomation #Developer #FullStackDeveloper
Hi everyone!
A lead fills out a form on your website. What happens in the next 5 minutes
decides whether they become a customer — or forget you exist.
THE PROBLEM
Leads sit in a mailbox or a spreadsheet until someone notices them. By then,
78% of buyers have already contacted a competitor.
THE SOLUTION
Lead Machine — an n8n pipeline that handles every inbound lead automatically,
from form submission to follow-up email in about 30 seconds, 24/7:
webhook → validation → duplicate check → Google Sheets → welcome email
→ Telegram alert to the manager → automatic follow-up in 24h
Every step is plain n8n nodes: no AI keys, no token fees, no monthly SaaS.
Validation rules, email texts, follow-up delay — all editable in the n8n UI.
It runs on YOUR infrastructure: credentials stay with you.
LIVE DEMO — send a test lead and watch the pipeline:
https://dvc-shared.dvc-ai.workers.dev/t/leadmachine-demo
Full case study on my profile.
Amazing
AI Voice Agent for Real Estate Lead Booking
An AI-powered phone receptionist built for real estate agencies that answers inbound calls, qualifies leads in real time, and books showings directly to Google Calendar — all within the call itself, with no manual follow-up required.
The problem: Real estate agencies routinely lose leads to missed calls — after-hours inquiries, calls during showings, or overflow during busy periods. A slow callback often means the lead has already moved on to a competitor.
What it does:
Answers every call instantly, 24/7
Naturally qualifies the caller (buy/sell intent, area of interest, showing vs. agent call)
Collects contact details and preferred timing conversationally
Checks real-time calendar availability before booking
Prevents double-bookings and duplicate entries automatically
Confirms the appointment out loud before ending the call
Built with: Retell AI (conversational voice layer), n8n (workflow automation and business logic), Google Calendar API (scheduling)
Available for: Custom builds for real estate agencies, brokerages, or property management companies looking to stop losing leads to missed calls
Beautiful workflow by the way. My nicheeee