Clinic: tracking you can trust
Google Ads was optimizing toward form submissions, and nobody knew which leads became patients. I set up click IDs going into the CRM and back into Google Ads as offline conversions, then compared GA4 and CRM data in SQL. The real conversion rate of paid traffic was 9.4%, about six times higher than the 1.5% the platform showed. That changed which campaigns we scaled, and bidding started learning from real patients instead of form events.