🚀 From Excel chaos to a clear SaaS workflow for staff scheduling.

Very nice

Business owners: if your team copies information between email, spreadsheets and your CRM every day, that work can be automated.I build AI workflows that:• Read and qualify new enquiries• Update your CRM automatically• Assign tasks to the right person• Send personalized follow-ups• Hand unusual cases back to your teamThe outcome: fewer missed leads, faster responses and more time for work that grows the business.I bring 6+ years of engineering experience, including work for United Airlines and SS&C Technologies. My production systems have reached 99.99% uptime, while deployments fell from around 2 hours to under 20 minutes and cloud spend dropped by around 30%.Comment “AUTOMATE” and tell me the repetitive task costing your team the most time. I’ll reply with the first workflow I would build.

For the CRM update and follow-up steps, I'd test a retry after the CRM write succeeds but before the workflow records completion. Do you carry the same enquiry ID through both steps to prevent a duplicate contact or second follow-up?