One question I always ask at the start: who's making the final decisions on this project?

Not who's giving feedback. Who actually approves things and moves the project forward.

I've worked on builds where feedback came from the designer, the PM, and the client's internal team. All good input, but nobody could actually say "this is approved, let's move on." Every decision turned into a group discussion with no resolution.

When one person has final say, projects move faster. Feedback still comes from the team, but it gets filtered through someone who can make calls.

Clear decision-making keeps things moving. Committees slow everything down.

Helped a PM company design and build their very own property management software who wanted enterprise power without enterprise complexity and ongoing cost. The system handles the entire process from end to end, including managing units, tenants, leasing, rent collection, maintenance, and reporting, all in a single, clean interface. Approve an applicant and watch the tenant record, lease, move-in charges, and unit status update instantly. Three dedicated portals for PMs, tenants, and owners. No bloat. No chaos. Just the daily workflow, done right.