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I provide reliable customer support and virtual assistance in Spanish and Portuguese, helping businesses communicate with customers and manage everyday tasks efficiently.
My services include:
Customer support via chat, email, and messaging
Spanish and Portuguese customer communication
Virtual assistance and administrative tasks
Data entry and information organization
Microsoft Excel and Microsoft Office tasks
Canva-based basic content and document design
Internet research and information gathering
I am organized, responsible, detail-oriented, and committed to providing clear and professional communication. I can work independently, follow instructions, and adapt to different workflows and customer support environments.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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I recently built this workflow in n8n to automate the first stage of handling customer support requests.
The idea was to take an incoming ticket and let the system handle the repetitive work:
→ Receive the customer request through a webhook
→ Process and structure the incoming data
→ Use an AI Agent to understand the ticket
→ Classify it as Genuine, Spam, or Unclear
→ Route it based on the classification
→ Trigger the appropriate email action
→ Log the interaction in Google Sheets
I also added an Unclear path so that tickets the AI isn’t confident about don’t get blindly processed.
The goal isn’t to remove humans from customer support.
It’s to reduce the repetitive sorting and routing work, so the team can spend more time on the requests that actually need their attention.
Would you automate customer support differently? I’d love to hear how you’d approach it.
The Unclear lane is exactly the right guardrail. I’d add two production checks: redact PII before sending ticket text to the model, and measure false-positive/false-negative rates by category rather than a single accuracy score. Logging resolutions and human overrides back into...
Dedicated Virtual Administrative Assistant providing comprehensive operational and administrative support. I help businesses streamline daily routines, handle document management, manage schedules, and organize data so you can focus on scaling your core operations.
🎨 Professional Canva Design That Helps Your Brand Stand Out
Your business deserves more than a basic template.
I create professional, modern, and engaging Canva designs that help businesses look more credible, communicate clearly, and attract the right audience.
✨ I can help with:
• Social media posts & carousels
• Flyers & brochures
• Real estate marketing kits
• Restaurant menus & promotional materials
• Presentations & pitch decks
• Branding & marketing graphics
Whether you're launching a new business, promoting a property, running a restaurant, or building your online presence, I can turn your ideas into eye-catching visual content that matches your brand.
📩 Looking for a reliable Canva designer for your next project?
Send me a message or connect with me on LinkedIn. Let's create something that makes your brand stand out.
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