Client: A logistics and freight shipping company needed a way to stop missed and last-minute dock...Client: A logistics and freight shipping company needed a way to stop missed and last-minute dock...
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Client: A logistics and freight shipping company needed a way to stop missed and last-minute dock arrivals that were causing delays and cancellations across their shipping operation.
Goal: Give shippers a self-service way to book loading and unloading slots online in advance, instead of relying on phone calls and manual scheduling.
Challenge: The booking flow had to be simple enough for non-technical shippers to use without training, while still preventing double-booked or conflicting time slots across multiple bays.
My role: I led development of the logistics module in React, building the appointment booking system end-to-end - from the slot selection UI to the logic that enforces advance booking. I worked closely with backend and operations teams to make sure the feature matched real warehouse workflows, not just an idealized version of the process.
Result: Shippers could reliably reserve loading/unloading slots ahead of time, cutting the delays and cancellations that came from unscheduled, walk-in arrivals.
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