An AI workflow that reads every incoming email, sorts it into 6 categories, and takes the right action automatically.
The problem: businesses lose time and leads because customer emails are mixed with promotions, job alerts, and security emails.
What I built:
Gmail Trigger that picks up each new email
AI Text Classifier (Google Gemini) with 6 categories: Security Alert, Promotions, Jobs, Personal, Payments, and Client Inquiries
Automatic Gmail labels for every category
Google Sheets log for jobs, leads, and payments
AI information extraction for client emails (name, phone, service, budget)
AI-written reply drafts for client emails, saved as drafts so a person approves every reply
Instant Discord alerts for security, payment, and client emails
Tools: n8n, Google Gemini, Gmail, Google Sheets, Discord
This project is a working demo built on my own inbox. The same system can be adapted to any business email, such as travel agencies, event venues, stores, recruiters, and consultants.
For an AI support flow, I’d make the handoff point part of the demo: show what happens when the answer is uncertain or the customer asks for a person. Is that transition covered in the interaction?
The dark theme and gradients look great together! One suggestion: the text inside the dashboard feels a bit too small. Improving readability would make the overall experience stronger.