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WhatsApp Appointment Automation 🚀
A smart automation system that manages the complete appointment process directly through WhatsApp and CRM.
New, rescheduled & cancelled appointments
Automatic follow-ups for incomplete information
Appointment details stored and listed in CRM
Built-in error handling for reliable workflows
Less manual work. Better organization. Smoother appointment management.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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AI Customer Support Agent for Web Form, Gmail & WhatsApp
An AI support agent that answers customer questions across a web form, Gmail and WhatsApp, and hands off to a human team when it should. Load-tested with 200+ messages and no lost messages.
I built an AI customer support agent as a demo for a fictional SaaS company called Flowmint. Customers can write through a web form, Gmail or WhatsApp. The agent finds the answer in a knowledge base, replies on the same channel, and passes the conversation to a human team (Billing, Sales, Support) for refunds, special pricing, or when a customer asks for a person.
One agent for three channels, with replies formatted for each (a clean HTML email, a short WhatsApp message, a private web tracking page)
Safety rules written in code: it can only quote approved prices, and refunds always go to a human
Remembers returning customers on email and WhatsApp
Private ticket tracking page with a secret tracking code
If the AI service is busy, it switches to backup AI models, and to a knowledge-base answer if all are limited
I load-tested the agent for 24 hours with 200+ messages across all three channels, using simulated customers plus real emails and WhatsApp messages I sent myself.
212 messages in, 212 replies out, none lost
Only 3.3% needed a human
Areas I’m improving: faster replies with a paid AI plan, and spam protection for the web form.
Tech stack: Python, FastAPI, OpenAI Agents SDK, Kafka, PostgreSQL, Next.js, Docker, Gmail API, WhatsApp Cloud API.
Writing the safety rules in code, not in the prompt, is the part I like most: approved prices only, and refunds always go to a human. My RAG demo also passes the question to a person when the guide has no answer. How does your agent decide that a customer "asks for a person": a fixed list of phrases, or does the model decide?
Two concepts. Two different worlds. One decision is yours.
FolioVale brings fantasy to life, while The Paper Haven creates a cosy, immersive bookstore experience.
Both are visual concept explorations for landing pages, but the one with the most votes will become a complete website.
Which one deserves to be built? 👇
#AIConcept #LandingPageDesign #CreativeExploration
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So pretty and clean 😍
Turning everyday business problems into technology solutions.
I've been working on a restaurant automation project, and it's been quite an interesting experience.
The idea started with observing how a restaurant manages its everyday operations and thinking about how technology could make things simpler.
Over the past few days, I've worked on designing, developing and integrating the different parts of the system.
The initial version is now deployed for Diwali operations. There are still a few things to refine, but it's exciting to see something that started as an idea actually being used in a business.
What I particularly enjoyed about this project was that it wasn't about building technology for the sake of it. It was about understanding an existing process and finding a practical way to improve it.
That's the kind of problem-solving I want to spend more time doing.
#BusinessAutomation #WorkflowAutomation #n8n #AIandAutomation #DigitalTransformation #BusinessSolutions #NoCodeAutomation #BuildingInPublic
Great work 👏🏻