Backend Architecture for a Multichannel AI Support PlatformBackend Architecture for a Multichannel AI Support Platform
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I built Lira Intelligence, a production AI support platform that works across chat, email, voice and WhatsApp. I owned the backend architecture, RAG pipeline, tool-calling agents, permissions, evals and production infrastructure. It’s built with TypeScript, PostgreSQL, Qdrant, AWS and Python.
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The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started