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AI Voice Agent & Automation Architecture (Vapi + n8n)
🇺🇸 ENGLISH SUMMARY
The Challenge: Handle customer calls and bookings automatically without manual intervention.
The Solution: Complete conversational AI architecture using Vapi for natural voice reception and n8n to orchestrate real-time call processing. Includes Cal.com syncing for appointments and Twilio SMS fallback for missed calls, creating a stabilized 24/7 ecosystem.
🇪🇸 RESUMEN EN ESPAÑOL
El Desafío: Gestionar llamadas y reservas de clientes de forma automática y sin intervención manual.
La Solución: Arquitectura de IA conversacional completa usando Vapi para recepción de voz natural y n8n para orquestar el procesamiento de llamadas en tiempo real. Incluye sincronización de citas con Cal.com y notificaciones de respaldo por SMS con Twilio, creando un ecosistema estable 24/7.
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Niurka Elena
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