I created this overview to show the full range of support I offer, from keeping your backend organized to making sure your social media presence stays active and consistent. Whether you need someone to manage your CRM, handle admin tasks, or run your social channels, I plug in and keep things moving without you having to micromanage the process.
Services Covered:
• Email Management
• Canva Design
• Social Media Management
• CRM Setup & Management
• Calendar Management
• Follow-Up & Communication Support
• Admin Support & Data Entry
• Lead Management & Pipeline Tracking
• Operations & Workflow Support
Tools: GoHighLevel, HubSpot, Follow Up Boss, Podio, Airtable, Google Workspace, Microsoft Office, Canva, Meta Business Suite
At CRITER.AI, we’re building AI that helps migrants avoid expensive legal mistakes and visa bans by auditing Australian visa applications against immigration law. We’ve been getting a healthy amount of investor interest, but there was one recurring piece of feedback: our pitch deck was lackluster.
Fair enough. As a lawyer, my creativity usually goes into finding the legal issue everyone else missed, not deciding which shade of blue says “invest now.”
So we set out to change that. We chose Contra over its competitors because the caliber of people looked considerably stronger.
When I posted our request for a pitch-deck redesign, I expected a few people to reach out with quotes. As of today, we have had 303 applicants.
For a bootstrapped business, working through that volume was simply impossible. So we created a challenge:
“Here is my pitch deck. Pick the slide you think needs the most work, and show me what you can do.”
What followed was fascinating.
101 applicants (around 1/3) never replied. Of those who did, around 10% simply reiterated what they had already said. One person replied that, with 250 applicants, they were not going to bother trying. lol.
Several asked whether the test would be paid. 12 sent a quote for the work to be paid first, after which I could decide whether to go further.
Less than 25% of the applications were obviously AI-generated. We are by no means AI-phobic, but the Claude watermark was perhaps a little too much. You know who you are dude!
2 people had trouble opening the Google file we sent. I’m still not entirely sure why.
7 people were so impressed by the work they did that they watermarked it, labelled it “draft,” or otherwise made it impossible to download for further review.
12 people reached out through LinkedIn rather than the app; a further 18 emailed; and 1 person even called me.
18 people not only sent an example slide; they also signed up for our free immigration-advice beta test.
From 303 applicants, we narrowed the field to 15 people who were simply too good to ignore.
Every one of those candidates took the time to understand what we were trying to do, what CRITER.AI is about, and spoke to us as people rather than as another job listing. Two spotted mistakes in the pitch deck that we would not have noticed without them. Another created a 3-minute Loom presentation explaining the changes they made and why they mattered. Most went beyond the requested single slide. One applicant redesigned the entire pitch deck and sent it watermark-free.
It was a difficult decision, but the person we chose had just that little bit more talent than an exceptionally strong group. They not only showed that they understood what we wanted and impressed us with the slide they redesigned; they also suggested another slide we had never considered relevant, then created it using information we had not even provided.
They took our AI immigration-law business and made our pitch deck speak to investors on a human level.
Can't wait to come back to resign our website, social media and other design work.
How do you show strategic ownership when the big campaign idea wasn’t yours but everything that made it work on social was?
At charity: water, the Creative Director established the overarching campaign direction. As Social Media Manager, I translated that direction into the organic social strategy for two End-of-Year Giving campaigns including: the content narratives, channel roles, editorial calendars, production briefs, and cross-functional execution plans.
My first case-study draft included everything. It was thorough but it also felt like homework that would overwhelm or bore a stranger.
So I rebuilt it around what someone actually needs to understand:
→ The problem I was responsible for solving
→ What I owned versus what I collaborated on
→ How the strategy evolved from 2023 to 2024
→ The execution and results that support the story
Together, the integrated campaigns raised $7.4M. The fully reported 2023 organic campaign generated 8.17M+ impressions and 172K+ engagements.
I just published the shorter version here: Check it out
For this project, I transformed raw footage into a fast-paced, engaging short-form video designed to capture attention within the first few seconds and keep viewers watching until the end.
The editing process focused heavily on pacing, storytelling, and visual engagement. I carefully selected the strongest parts of the footage, removed unnecessary pauses and distractions, and arranged the clips into a clear and engaging sequence.
I added dynamic cuts, smooth transitions, strategic zooms, motion effects, and on-screen text to make the video feel more energetic and suitable for modern social-media platforms. Captions were also incorporated to make the content easy to follow, even when watched without sound.
I worked on the audio by balancing the dialogue, adding suitable background music, and using sound effects at key moments to make important transitions and actions more impactful.
The footage was also color-corrected and enhanced to create a clean and consistent visual appearance. I made sure the final edit maintained a professional style while still feeling engaging and natural.
The video was edited in a vertical format optimized for platforms such as TikTok, Instagram Reels, and YouTube Shorts.
What I Delivered
Professional short-form video edit
Engaging cuts and pacing
Dynamic captions
Motion graphics and text animations
Smooth transitions
Sound effects
Background music
Audio cleanup and balancing
Color correction
Social-media-ready formatting
High-quality final export
The final result is a polished short-form video designed to communicate the message clearly, grab attention quickly, and provide an engaging viewing experience.