Robust Bilingual AI Receptionist: Reliable, Real-Time Solution

Robust Bilingual AI Receptionist: Reliable, Real-Time SolutionRobust Bilingual AI Receptionist: Reliable, Real-Time Solution

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Orlando Martin

• Jun 25

I don't ship demos that fall apart the moment you touch them. This is a real bilingual AI receptionist I built and put on the phones for an actual business. It answers in English or Spanish, knows an emergency the second it hears one, and books the job with nobody in the loop. It's the kind of thing that's boring and expensive to get right — so I got it right, and it's been running around the clock ever since. Happy to show you it working.

Adel Atya

• 20h

Black Box: a flight recorder for AI phone calls.

AI receptionists take thousands of calls, and every one deserves a black box. Black Box is a Video.js v10 skin for reviewing call recordings, styled as a hi-vis flight recorder. The seek bar is the tape: a two-lane waveform with the AI agent above the line and the caller below, so you can see who spoke before you press play. Hover anywhere to read that line. Flags mark the moments that matter (connected, booked, objection, closed), and the level meters, REC lamp, captions and transcript all run off real player state. It is keyboard-first, readable over bright and dark footage (try the test bench above the player), works from 360px up, and calms down under reduced motion.

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