Increase Blood Donations: Streamlined Scheduling for Luminis HealthIncrease Blood Donations: Streamlined Scheduling for Luminis Health
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Margaret LeDane
• Jan 30
Systems-Driven Growth: Doubling Donor Participation
The Challenge: Luminis Health’s blood donor program faced administrative friction and manual scheduling hurdles, resulting in inconsistent donor turnout and high staff overhead.
The Solution: I architected a repeatable donor engagement system by integrating Calendly for automated scheduling and designing automated email workflows. I managed high-volume appointments within a HIPAA-compliant EMR system to ensure data privacy and operational accuracy.
The Impact:
- 100% Increase: Doubled monthly blood donations within the first 30 days.
- Zero Manual Friction: Eliminated the need for manual appointment coordination.
- HIPAA Compliant: Maintained strict data privacy during high-volume operations.
CalendlyMarketing StrategySystems AuditBusiness Operations
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