I built an AI agent that doesn’t just talk it takes action. With ConnectGo, I worked on the agent...I built an AI agent that doesn’t just talk it takes action. With ConnectGo, I worked on the agent...
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I built an AI agent that doesn’t just talk it takes action.
With ConnectGo, I worked on the agent orchestration, tool/function calling, OpenAI integration, voice AI, chatbots, email automation, and backend workflows that let the agent understand a request, call the right service, and return the result.
The goal was simple turn AI from a chat interface into something that can actually do work.
SupportFlow AI is a customer support management system built with Python, PySide6, FastAPI and PostgreSQL.
It helps teams manage customer requests, assign priorities and responsibilities, track conversations, and generate AI-assisted response suggestions while keeping a human in control of the final reply.
I built the application structure, interface, backend integration, database workflows, API layer and automated testing.
The conversation-revision idea sounds useful. I would also check that revision on the server when accepting the send, so a message arriving between review and click cannot slip through. Mark the draft stale while keeping the human edits visible. Two useful regression cases: a...
🚀 New project added to my Contra portfolio - Dynamiq AI!
I’ve just added Dynamiq AI to my portfolio, a project in the AI space that gave me another opportunity to explore the intersection of technology, product design, and user experience.
When designing digital products, I believe the goal goes beyond creating an attractive interface. It’s about making complex ideas easier to understand, helping users navigate the experience intuitively, and presenting information in a way that feels clear and purposeful.
🤖 What makes the product interesting:
→ Building AI agents and automating complex workflows
→ Connecting AI to business tools, knowledge bases, and data
→ Managing AI agents with security controls and human approvals
→ Monitoring performance and evaluating results
These are the kinds of challenges that make product design exciting for me — turning complex functionality into experiences that feel simple and natural to use.
✨ Always happy to explore new ideas, experiment with different approaches, and share more of my work along the way.
The interviews with engineers and compliance reviewers caught my attention. What did the reviewers need to see before approving an agent action, and how did that change the approval screen?