Your Shopify store is getting traffic. But nobody's buying. Here's why.
Here are the basic 3 things I see killing conversions on almost every Shopify store.
1. Slow product pages. If it takes more than 3 seconds to load, you've already lost them. Compress images, cut unnecessary apps, and mobile-test.
2. No email capture. You're paying for traffic and letting 95% of visitors leave forever. A simple popup with a 10% discount changes that math completely. Half of people coming to your store will not buy immediately so with the help of email capture you can easily collect their email and follow up with them till they come back.
No email, means no follow-up, and it results in no coming back.
3. Weak product pages. Stock descriptions, no social proof, one blurry photo. Your product page IS your salesperson. Treat it like one.
Fix these basic three and you'll see a difference before you spend another dollar on ads.
I build Shopify stores and marketing systems that handle all of this from day one.
The 30–60 minute delay then 24-hour follow-up is a sensible cadence. The part I would harden next is the stop conditions: once the cart converts or the customer replies, every channel should cancel, and WhatsApp especially needs a clear opt-in trail before the first send....
A calculator that runs by itself is a clever way to show the product without asking anyone to read. Watching a price turn into an invoice explains the value instantly.
Building SEO in from day one rather than bolting it on later is what makes a result like this possible. First page for luxury florist in central London is a tough ranking, nice work.