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Hi @Suzy Jin @Marlenn Alba @Kayla Li @Marouane Zouzhi @ — I submitted the 8,000 credits form on Oct 16, 2026 (email: helloabhishekjha@gmail.com). Credits aren’t showing yet in CapCut Video Studio after the UI update. Can you confirm my claim is queued? Thanks.
Hi Abhishek, according to our records, your submission was actually completed today (it looks like the initial attempt on Oct 16 didn't go through successfully). We have now queued your request to process the credits—please bear with us for a little while as they make their way to your account!
how about mine pls?
ajiboyeahmad3@gmail.com
Im Abhishek Jha, helloabhishekjha@gmail.com. You queued my 8,000 challenge credits on Oct 20 and i got it yesterday.
Capcut Video Studio still will not generate. Every video generate (Seedance and Skills) opens a Pro subscription prompt before it shows a credit cost....
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