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Hi @Suzy Jin @Marlenn Alba @Kayla Li @Marouane Zouzhi @ — I submitted the 8,000 credits form on Oct 16, 2026 (email: helloabhishekjha@gmail.com). Credits aren’t showing yet in CapCut Video Studio after the UI update. Can you confirm my claim is queued? Thanks.
Hi Abhishek, according to our records, your submission was actually completed today (it looks like the initial attempt on Oct 16 didn't go through successfully). We have now queued your request to process the credits—please bear with us for a little while as they make their way to your account!
how about mine pls?
ajiboyeahmad3@gmail.com
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📢 Quick Update on Free Credits & Challenge Guidelines!
Hi creators!
We have already processed the first batch of credit top-ups! For those who haven't received yours yet, our approval and top-up team was off over the weekend. As the new business week starts, your 8,000 credits will be processed and rolling out shortly!
In the meantime, feel free to start brainstorming and planning your video ideas! We can’t wait to see what you create.
⚠️ Important Reminder: Please make sure to carefully review the submission requirements on this page before posting! Don't forget to:
Post on IG, X, TikTok, or LinkedIn with #CapCutWorld #CapCutWorldLA and tag @capcutapp (on IG) or @CapCut (on TikTok/X/YT).
Submit your final 15–60s video, CapCut project link, prompt/workflow breakdown, and social post link on Contra to qualify for the $10K prize pool!
Happy creating! 🎬
Enter CapCut on the web → click the Skills button in the creation bar (next to "+" and "Auto") → select the event-exclusive "WELCOME TO CCW" card → import your clips to automatically generate edits, transitions, and music. Quick, effortless, and ready to post!
Cant find this one
Hi @Suzy Jin I’d like to follow up on the 8,000 free credits for the CapCut World LA Challenge. I submitted the form on October 16, 2026, but I haven’t received the credits yet.
Could you please confirm whether my claim is still being processed? Also, could the delay be because I submitted the form over the weekend, and will the credits be processed on the next business day?
Thanks for your help!