The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Title: CX & Contact Center Operations Resume
Description: A resume built for a senior CX and contact center operations leader targeting remote leadership roles. Demonstrates outcome-focused writing, clean formatting, and industry-specific language for the CX and BPO space. Available as a service for professionals in similar roles.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
Wrote a destination-focused article positioning Indonesia as a premium yacht charter destination, emphasizing accessibility by sea, remote landscapes, and cultural depth. Blends storytelling with charter insight to support client interest and itinerary planning.
Currently working on a large grant for a client. This is my third grant project for them! I have grown such softness in my heart for them and their organization.
After 13+ years building operational infrastructure inside brands like Target, The Honest Company, and Avaline Wine — I'm going independent.
I spent most of my career at the director level, owning the systems, teams, and processes that turn early-stage ideas into scaled operations across retail, CPG, and consumer goods. Go-to-market. Product launches. Creative ops. Demand planning. Cross-functional project management. I've run it all.
Now I work with founders and small business owners directly — as embedded operational support, without the full-time cost.
I'm both-brained: creative enough to understand how founders think, operational enough to build the systems that make it real. I don't hand you a deck and disappear. I get in, build with you, and make sure it sticks.
I offer five fractional services through The Goode Guide:
→ Fractional COO Retainer — ongoing embedded operational leadership
→ GTM & Launch Operations — project-based launch infrastructure
→ AI Operations Intensive — custom AI systems built for your business
→ AI Implementation Session — 90-minute done-with-you Claude or Notion AI build
→ Founder Operating Session — one focused hour to get clear on what your business needs first
Founding rates are available for a limited number of early clients.
If you're scaling but operationally overwhelmed — that's exactly where I come in.
Trending
Claude
Claude has entered the design space. How are you using Claude Design?
Contra University
Learn from expert creatives how to earn more using next-gen AI tools.
creativeaiflow
Creative AI workflows are evolving. What tools do you use, and what are their strengths and weaknesses?
portfolioreview
The best portfolios tell a story, not just show a grid. Share yours for feedback.
freelancerlife
Freelancer life is wins, pivots, and everything in between. What’s yours right now?