š Turn Customer Questions Into Opportunities I build custom AI chatbots for businesses that help...š Turn Customer Questions Into Opportunities I build custom AI chatbots for businesses that help...
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
An AI customer support chatbot for a fictional Nigerian food delivery business, Lagos Fresh Kitchen. It runs on n8n Cloud and uses Claude Haiku 5.5 as the AI model. The workflow is three nodes: a chat trigger receives the customerās message, an AI Agent processes it, and the Anthropic Chat Model writes the answer.
How it behaves
The AI Agent has a system message that sets the rules. It must answer only from the business information, never invent prices, areas, hours or policies, and use a fixed fallback line when the answer isnāt there: āI donāt have enough information to answer that accurately. Please contact our support team.ā
The business information it knows
Open Monday to Saturday, 9 AM to 8 PM, closed Sundays
Delivers to Lagos Mainland (Ikeja, Yaba, Surulere, Maryland, Ojota, Gbagada) and Island areas (Victoria Island, Ikoyi, Lekki), not outside Lagos
Delivery takes 30 to 60 minutes, with fees from ā¦1,000
Menu of jollof rice, fried rice, rice and stew, pounded yam with egusi, grilled chicken, suya and soft drinks
Payments by card, transfer and cash on delivery
Cancellation allowed before cooking starts
No Sunday orders or Sunday delivery, and no event catering
Refunds, complaints and order status go to support
UI/UX design for a two-sided service marketplace. Clients post jobs and compare bids, while pros find work, write stronger bids and manage finances, team and portfolio in one place.
Overview:
Bidyard is a job bidding marketplace for local services like plumbing, electrical, HVAC and cleaning. Businesses post a job with a budget, service providers send bids, and the client compares them and hires the right pro. I designed both sides of the product and built a working interactive prototype.
The problem
Clients collect quotes over calls and messages that are hard to compare
It is hard to tell which pro is reliable before hiring
Providers waste time on jobs that donāt fit and guess at pricing
Their money, reviews, team and portfolio live in different places
Goals
Post a clear job in a few minutes
Compare bids on more than just price
Help providers find the right jobs and write better bids
Give providers one place to run their business
My role
Product design, UX, UI, design system, interactive prototype and motion
What I designed
Client side
My jobs dashboard with status, budget and bid count on every job
Post a job in 4 steps with a live preview
Job detail with a progress tracker from posted to completed
Bid list with sorting, shortlist and chat
Side by side comparison of up to 3 bids
Provider profile with services, portfolio and reviews
Provider side
Jobs feed with search, category filters and a parts-included filter
Bid form with a live bid strength meter and fee breakdown
My bids with bid status and client response
Finances: balance, escrow, taxes, earnings chart and transactions
Reviews with replies, services, team and worksites, portfolio