FixFlow: Appliance Repair Booking and Dispatch SystemFixFlow: Appliance Repair Booking and Dispatch System
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FixFlow Home Repairs · Hyderabad A doorstep appliance-repair shop: one owner, four technicians.
The problem: bookings lived in WhatsApp chats and a notebook. The owner spent the day on calls confirming slots, dispatching technicians and answering "where is he?"
What I built: FixFlow turns a repair enquiry into a confirmed, auto-assigned booking in about a minute, with no calls.
Quirks it handles: technicians only fix certain appliances · visits in 3 time windows (Hyderabad traffic) · fixed ₹249–₹399 visit fee, with the final bill only after inspection · half the customers pay cash.
• Customer books online and sees the visit fee upfront • The job goes automatically to the least-busy technician who handles that appliance • Live status updates, plus a reminder the evening before • Itemized quote → pay by UPI/card link or cash → receipt • The owner sees every ticket, payment and technician in one console
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