The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Looking for my next remote Customer Service/Success role! 🚀
I’ve been managing customer support and sales operations for an Irish furniture company, working 6-day weeks to keep customer satisfaction and resolution rates high. While the team and I consistently deliver top-tier support, product quality issues beyond our control have led to customer refunds and company losses—resulting in unfair pay cuts despite our hard work.
Rather than letting that slow me down, I’m putting my focus into finding a strong, supportive team where my performance and dedication are valued!
Here’s an overview of what I delivered just this past week:
Sales Generated: £6,054 (12 completed sales)
Outbound/Inbound Calls Handled: 90 calls
Support Tickets Resolved: 102 tickets
What I bring to the table:
End-to-end customer support & ticket management
High-converting sales & objection handling
Strong problem-solving skills under high ticket volume
Dedicated 6-day work ethic with a strong focus on CSAT
If your business or startup is scaling and needs a reliable, result-driven Customer Support Specialist who can handle high volume and drive sales, let’s connect! I’m open to full-time or contract remote roles and can share more details about my experience. 📩
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
• Sep 28
• Sep 29
The Future of Remote Hiring - Landing Page Concept
A landing page concept for a remote hiring webinar.
The visual direction started with the idea of a much larger talent pool, but a harder task of finding the right fit. I used a telescope as the central visual metaphor - looking beyond what’s immediately around you, narrowing the field, and bringing the right people into focus.
From there, I built the page hierarchy around the questions a potential attendee would have:
What changed → Who's speaking → Is this for me? → What will I learn? → Why attend? → Register.
The visual language stays light and professional, with blue and purple adding an enterprise feel while keeping the page energetic.
A concept focused on making the idea of the webinar clear before asking someone to register.
I built Book2Bill, a smart appointment booking and automatic invoicing platform for FixPro Home Services, a fictional home-service business in Islamabad.
The problem I wanted to solve was the manual work involved in handling customer inquiries. Customers previously had to call or message the business to ask about availability, while the owner had to manually check schedules, confirm appointments, create invoices, and follow up with customers.
Book2Bill turns this entire process into a simple digital workflow. Customers can choose a service, view available time slots, enter their details, and confirm an appointment without back-and-forth communication. Once a booking is confirmed, the system automatically creates an invoice and updates the owner's dashboard.
The owner can manage appointments, availability, customers, services, invoices, rescheduling, cancellations, and payment status from one dashboard.
The goal is simple: turn a customer inquiry into a confirmed appointment and ready-to-manage invoice while significantly reducing the owner's manual administrative work.
This is where the challenge gets interesting for me. You didn't stop at "appointment confirmed", you followed the workflow into invoicing. For a home-service business that's probably much closer to the actual admin problem. Are invoices generated from the original service price,...