Looking for my next remote Customer Service/Success role! 🚀

I’ve been managing customer support and sales operations for an Irish furniture company, working 6-day weeks to keep customer satisfaction and resolution rates high. While the team and I consistently deliver top-tier support, product quality issues beyond our control have led to customer refunds and company losses—resulting in unfair pay cuts despite our hard work.

Rather than letting that slow me down, I’m putting my focus into finding a strong, supportive team where my performance and dedication are valued!

Here’s an overview of what I delivered just this past week:

Sales Generated: £6,054 (12 completed sales)

Outbound/Inbound Calls Handled: 90 calls

Support Tickets Resolved: 102 tickets

What I bring to the table:

End-to-end customer support & ticket management

High-converting sales & objection handling

Strong problem-solving skills under high ticket volume

Dedicated 6-day work ethic with a strong focus on CSAT

If your business or startup is scaling and needs a reliable, result-driven Customer Support Specialist who can handle high volume and drive sales, let’s connect! I’m open to full-time or contract remote roles and can share more details about my experience. 📩