THE FIRST WORD WASN’T THE PROBLEM. THE ASSUMPTION WAS. A business might write: Our CRM makes cust...THE FIRST WORD WASN’T THE PROBLEM. THE ASSUMPTION WAS. A business might write: Our CRM makes cust...
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THE FIRST WORD WASN’T THE PROBLEM.
THE ASSUMPTION WAS. A business might write: Our CRM makes customer management easier.❌
But they're assuming the customer already cares about customer management.
What if the real problem is: I keep forgetting who I need to follow up with.
So I would write: Never lose a customer to a forgotten follow up. Good copy starts with the problem people already feel.
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