I developed a web application for the Commune rurale de Tsarasaotra to support population data co...

I developed a web application for the Commune rurale de Tsarasaotra to support population data co...I developed a web application for the Commune rurale de Tsarasaotra to support population data co...

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Nantenaina Elie HANDRY

• Sep 25

I developed a web application for the Commune rurale de Tsarasaotra to support population data collection and management. The application helps organize and manage census information through a structured digital system, replacing manual data handling and improving access to collected information.

Liams Willis

• Sep 29

I develope web for tourist bookings and reservation

Web Banner Design Web Design WordPress Development WordPress

Tarik Zoubir

• 2d

Base2Co: Telecom Knowledge Management Web App

I developed Base2Co, a custom, real-time knowledge management platform tailored for telecom and ISP call center agents. Built using Google Apps Script, HTML/CSS, and JavaScript with a Google Sheets dynamic backend, this mobile-responsive tool bridges the gap between complex documentation and fast-paced customer support.

Key Features:

Smart Search & Scenario Engine: Instant filtering of procedures and an integrated simulation engine for agent scripts.

Intuitive UI: Fast navigation categorized by business universes (Prepaid, Postpaid, Internet, Roaming, VAS).

Operational Efficiency: 1-click CRM template copying to eliminate manual typing errors.

Impact: Centralizing scattered operational guides into this lightning-fast interface significantly reduced Average Handling Time (AHT) and improved First Contact Resolution (FCR) for the support teams.