Joyride's front desk was a bottleneck, calls were misrouted, staff time was wasted, and leads slipped through. I built a fully native GHL inbound Voice AI agent named Kristy that greets callers, checks the CRM in real time, and routes each caller to their assigned account manager by name. 15 during-call actions were configured for warm transfers, contact tagging, and post-call workflows. Result: 422 calls handled, 291 actions triggered, 99% positive sentiment, zero manual routing. If your team is still answering and transferring calls by hand, send me a message.