🧽 The follow-through (Wyndi's view)
• Autopilot: a confirm-by reminder at 72h and a friendly nudge. At 48h, an unconfirmed slot is released instead of becoming a no-show.
• Waitlist gap-fill: freed slots go to the best-matching people on the waitlist, and the first tap wins.
• Automatic follow-ups: vaccine-record chasers, a thank-you with a one-tap 6-week rebook, and a follow-up on unfinished bookings.
• Inquiry Catcher: paste any DM and the AI reads the dog, breed, coat and neighborhood. It prices the groom with her own rules, finds real open times, and drafts a reply with a pre-filled booking link.
• A scoreboard for time saved, no-shows prevented and money recovered.