The split between the WhatsApp trigger and the knowledge workspace feels really clear—nice way to make the agent flow tangible without crowding the UI.
The sidebar splits configuring the agent, Identity through Channels, from watching it work under Boards, so tuning the agent and reviewing what it did never share a screen.
The WhatsApp agent connected toggle up top is a tiny touch that instantly tells you what the product does. Genuinely calm SaaS UI, everything has room to breathe. Details like these are what separate polished from just finished.