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Automating Multilingual KYC Translation & Certification Workflows with Zapier + Slack for a foreign exchnage broker
Client's compliance team handled daily KYC documents in foreign language, often requiring certified translations for regulatory approval. Managing these ad-hoc requests manually was costly, slow, and resource-intensive.
I designed and implemented an automated translation-and-certification workflow using Zapier, The new system instantly routed files for translation, logged every job for audit and tracked cost per end user — all with minimal human involvement.
⚙️ Built an end-to-end automated workflow for certified translation
⏱️ Reduced onboarding time for new clients to under 24 hours
💰 Achieved a 90 % reduction in admin costs versus ad-hoc handling
🔁 Workflow later replicated for other brokerage clients
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
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