Keep Status Labels Consistent Across B2B Product ScreensKeep Status Labels Consistent Across B2B Product Screens
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Show a status the same way everywhere it appears. //Micro-case study
In B2B products, one record moves between people and screens. A rep sees it on their phone. A manager sees it on a desktop dashboard. If each screen shows the status differently, each person learns a different product.
In a sales coaching app, a plan in review looks the same on both screens: → The same word, "In review" → The same orange dot → The same pill
I find consistency like this helps users:
Learn the product's words once
Understand what the other role sees
Move faster, because nobody stops to ask
Get to the value sooner
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Kaushal's avatar
Fantastic UI!
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