Customers are open to trusting brands, but that trust has to be earned.
Across eight areas, most customers at least “mostly trust” companies. Honest product claims lead at about 76%, while ethical AI use sits lowest at about 58%. That gap shows brands still have room to prove themselves.
Final direction picked! I love when brands use custom illustration as the main way to communicate with their audience.
Direction discovery should not take more than one week and it should be full of personality! Ready to upgrade your brand?