Multi-Tenant SaaS Platform with Shopify App Integrations A multi-tenant SaaS platform built to help businesses manage marketing and customer engagement tools from a single dashboard instead of using multiple separate services. The platform includes multiple modules such as Email Marketing, B2B and B2C flows, Popup Builder, Chat Automation, Review Management, and WhatsApp Business integration.

Chat, Review, and Popup modules were developed as standalone Shopify apps and connected to the main SaaS backend using secure APIs and shared authentication.

I handled:

Multi-tenant architecture and user isolation

Secure authentication and role-based access

Subscription and billing workflows

Real-time features for chat and automation

Integration between Shopify apps and the central SaaS platform