The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
“My reminders aren’t sending” is usually a trigger problem, not a sending problem.
This week a client said some customers weren’t getting appointment confirmations or reminder texts. The obvious suspects were SMS credits, a blocked number or email deliverability.
None of those were the problem. The confirmation and reminder workflows only listened to one calendar. Anyone booked on the owner’s second calendar never triggered either workflow, so the system was working exactly as built. It just wasn’t built for how the business actually books.
Before you blame your SMS provider, check these 3 things:
1. Trigger filters: which calendars does the workflow listen to?
2. Contact data: do the missed contacts have DND on, or no phone number?
3. Execution logs: did the workflow fire and skip, or never fire at all?
Most “broken” GoHighLevel automations I audit are a trigger or filter gap, not a sending failure.
What’s the most confusing GHL bug you’ve chased down? 👇
This is such a common one. Same pattern shows up in lead routing: a form or calendar gets added later and nobody updates the trigger. A quick quarterly check of every entry point against every workflow saves a lot of silent misses.
100%. Nothing errors out, it just never fires. My rule now: new form or calendar goes live, the trigger gets updated and tested the same day.
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Related posts
🚀 A little reminder that sometimes we all need a wake-up call to stop overthinking and start creating!
As designers and developers, it’s easy to get caught up in planning, perfection, and waiting for the right moment. But progress happens when we take action.
What’s one thing you’ve been putting off that you’re ready to tackle today? 👇
Not every repetitive business task deserves to be automated.
Before building an AI workflow, I'd ask five questions:
Frequency: How often does this task happen?
Time: How much manual effort does it consume?
Consistency: Does the process follow repeatable steps?
Risk: What happens if the automation gets it wrong?
Value: What could the team do with the time saved?
A task that takes five minutes once a month probably doesn't need an elaborate automation.
But a task that takes 20 minutes every day, follows predictable steps, and regularly gets delayed might be a good candidate.
Even then, automation isn't always the answer. Sometimes a clearer process or a simple rule is enough.
My approach is to understand the bottleneck first, then decide whether AI, automation, a simpler workflow—or no change at all—is the right solution.
What's one repetitive task in your business that you'd love to eliminate?
#WorkflowAutomation #AIAutomation #BusinessOperations
I find the point about simple rules often being enough is critical. Many teams skip that step and jump straight to complex n8n workflows, only to realize a basic if then logic or a shared checklist solved the issue without the maintenance overhead.
Picture a consultant who takes 8 sales calls a week.
After each one comes the same routine: replay the recording, write notes, update the pipeline sheet, write the follow-up email. Call it 30 minutes a call. That is 4 hours a week, and on busy days the follow-up slips to tomorrow.
I built an n8n workflow that takes that routine away:
→ Fireflies records and transcribes the call
→ As soon as the transcript is ready, AI writes a summary, the open questions, the next step and whether the prospect is ready to go ahead
→ A follow-up email that fits that outcome is saved in Gmail drafts, addressed to the person on the call
→ The call is logged in Google Sheets and the notes land in your inbox
Nothing is sent automatically. You read the draft, change a line if you want, and press send.
For that consultant, 4 hours of admin a week turns into a few minutes of reading, and every prospect hears back the same day.
I tested it on a real recorded client call and have submitted it to the n8n template library as a free template. If you want it set up for your business, send me a message.
