This is what I meant when I say "AI can't fix bad UX." A client once came to us with a simple req...This is what I meant when I say "AI can't fix bad UX." A client once came to us with a simple req...
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started
Back to feedPost
Ashish's avatar
Ashish Sharma
pro
• 10h
This is what I meant when I say "AI can't fix bad UX."
A client once came to us with a simple request.
"Can we add AI to make the app feel smarter?"
It sounded exciting. Because everyone thinks that this days. But before discussing AI, we spent a day using the app ourselves.
Within minutes, we found the real problem nobody expected. Homepage Crowded.The main button didn't stand out. The onboarding asked too many questions.
Even simple tasks took more effort than they should. The app didn't need more intelligence.
It needed more CLARITY.
So instead of adding an AI feature, we focused on simplifying the experience. We removed a few unnecessary screens. Reorganized the navigation. Rewrote confusing labels. Made the primary action obvious.
And When the updated version went live, users completed tasks faster, support requests dropped, and engagement improved.
Funny enough...The Twist....
Nobody asked, "WHERE IS THE AI?"
That project reminded me of something I think we forget in today's AI race.
AI can make a product more powerful. But it can't make a confusing product easy to use.
If people are already struggling to find a button, understand a screen, or complete a simple task, adding AI won't solve the problem.
Sometimes the biggest improvement isn't building something new.
It's making what's already there feel effortless.
Before asking, "Where can we add AI?" maybe the better question is, "What's confusing our users today?"
aiuxsoftwaredevelopment
Post image
Back to feed
The network for creativity
Join 1.25M professional creatives like you
Connect with clients, get discovered, and run your business 100% commission-free
Creatives on Contra have earned over $150M and we are just getting started