Hello, I'm Youness, a Reservations and Customer Service Specialist with over 10 years of experien...Hello, I'm Youness, a Reservations and Customer Service Specialist with over 10 years of experien...
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Hello, I'm Youness, a Reservations and Customer Service Specialist with over 10 years of experience in hospitality and travel. I help businesses manage bookings, customer inquiries, and reservation operations. I'm available for remote opportunities worldwide. Thank you.
I built QwikClean, a cleaning service platform in Nigeria that streamlines booking management and customer notifications. Recognising that people often ignore emails, I focused on engaging them through popular social media channels.
Key Features:
Real-time Alerts: A dedicated Telegram bot provides instant booking updates to the business owner.
Availability Scheduling: Live calendar management prevents double-booking by automatically marking reserved dates.
Customer Reminders & Self-Service: Automated notifications are sent 24 and 2 hours before appointments, allowing customers to cancel or reschedule via Telegram (with applicable fees) and set alerts.
Available Now: Telegram and Email
Coming Soon: WhatsApp, Instagram DMs, and SMS
FadeFlow: From “Can I book Saturday?” to “You’re booked.”
I built FadeFlow for Fade District, a fictional solo barbershop in Yaba, Lagos, run by Malik Adeyemi.
The problem is simple: a lot of bookings start with a message like:
“Can I get a haircut Saturday afternoon?”
From there, Malik has to ask for the service, check availability, reply with time options, create the booking, confirm it, collect the deposit, send reminders, and handle changes.
FadeFlow removes that back-and-forth.
Customers can choose a service, see available times, pay a ₦5,000 deposit, and confirm their appointment themselves.
And when they still message instead, FadeFlow turns the inquiry into a structured booking request. Malik can see what they want, send available times, and create the booking in one action.
Once it's booked, FadeFlow keeps everything connected:
👟 24+ Years Footwear Expert → Now Helping USA Shoe Brands 3X ROAS with Facebook & Instagram Ads
I just launched my new project: Facebook & Instagram Ads for Shoe Brands Only!
🚫 Why ONLY Shoe Brands?
I was Ex-Head Commercial of Top 3 Footwear Factory in Bangladesh. I know shoe buyer psychology, not just ads.
🎯 Recent Result: USA Hemp Sneaker Brand
ROAS 1.2x → 3.2x in 30 Days
CPC $0.80 → $0.35
Revenue $15k → $38k/mo
Most agencies run generic ads. I build:
✅ Shoe-buyer only audiences (Sneakerheads, not random interests)
✅ UGC Try-on + Factory Story Creatives
✅ Shopify + Subscription Funnel for Repeat Buyers
If you own a Shoe Brand (Sneakers, Boots, Sustainable Shoes like 8000Kicks), drop your store URL - I'll send you FREE 5-min audit with 3 mistakes losing you money.