If your inbox is a graveyard, your calendar is a mess, and your clients are waiting on responses you haven't had time to send, this is for you.
Hi, I'm God'sFavour Uba. My Clients call me Zara
Virtual Assistant. Admin Professional. Customer Support Specialist.
For 4 years I've been the person busy professionals and remote teams bring in when the back office is holding them back. I don't wait to be told what needs attention. I figure it out and handle it.
Here's what I do:
Virtual Assistant & Admin Support:
Inbox management, calendar scheduling, document organization, vendor communications, invoice processing, and SOP documentation. The behind-the-scenes work that keeps your business running, handled.
Project Support & Team Coordination:
Tasks tracked, boards maintained, meetings documented, teams aligned. Nothing falls between the cracks and you're never the bottleneck in your own operations.
Customer Support & Client Communication:
Every client feels like a priority. Complaints resolved. Follow-ups sent before anyone has to ask. Your relationship protected, even when things go wrong.
Built myself a little command center for my freelance work this week. It’s called Bench.
Contra handles the contracts and payments, but my day-to-day was scattered across Contra chats, Gmail, my calendar, Notion, and a notes app. So I pulled it all into one place:
• A dashboard showing what needs me today: unread messages, overdue tasks, past-due invoices, leads that have gone quiet
• Each project gets its own page with scope, deliveries, tasks, links, and the full message thread from Contra and email
• A pipeline for leads, including a “Ghosted” column, because we’ve all been there
• A time tracker for the hourly stuff
• It syncs with my Contra projects and invoices every morning
Curious how other freelancers here keep track of everything. Spreadsheets? Notion? Pure chaos?
Most "where is my order?" emails can be answered by the store itself.
Shopify's new customer accounts let shoppers sign in with an emailed code, track orders, buy again, and start returns.
Letting shoppers track orders and start returns themselves kills a lot of support emails before they exist. Do you customize the new accounts pages per brand, or is the default good enough?