Empathetic Operations Manager & Financial Consultant

Financial Consultation for Small Businesses & People

Provided financial consultation to small business leading to successful expansion and increased profitability.

Financial Consultant
Customer Success Manager
Operations Manager

Developing a Customer Success-driven Team

Designed and implemented a comprehensive training program for customer success associates, resulting in a 30% increase in customer satisfaction scores.

Financial Consultant
Customer Success Manager
Operations Manager

Business Budgetting

Ensuring that all budget metrics for each business are within metrics to ensure quarterly P&L reviews/audits are passed

Financial Consultant
Operations Manager