18+ Years in IT: Customer Success & Support Expert

PWC Transition
PWC Transition

Taking Transition, appointing new Engineers, Managing Team, Asset Management, Managing Logs, Taking Weekly Servers Checklists, Taking Backup, Performing imaging

IT Specialist
Customer Success Manager
Customer Support Representative
Microsoft Office 365

Global Secure Print
Global Secure Print

Decommissioning the old model MFP to the new Xerox printers and installing the required firmware. Planning the location for those printers and getting connected

IT Specialist
Customer Success Manager
Customer Support Representative
Microsoft Office 365

COVID-19
COVID-19

During this time, we have planned to onboard our vendors to support at employee's doorstep and in the back got the entire team to get tech certified

IT Specialist
Customer Success Manager
Customer Support Representative
Microsoft Office 365