Level 3 Admin Support Services

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About this service

Summary

I am offering Level 3 Administrative Support Services, available in 20/40/60 hour blocks.
Included: Services offered in Level 1 and 2; Client Onboarding/Offboarding and Customer Support
With a diverse background in management and the arts, I am able to provide a unique blend of professional support and creative insight. Together we will create a package tailored to your unique needs that will streamline operations and elevate your business. 

Process

Initial Discovery Call: We will discuss your business and our services offered to ensure we are a suitable fit for your needs.
Proposal Sent to Client for Approval
Service Terms and Agreements sent for signature
Down Payment 50%, remainder paid in progress installments.
At Project Completion you will be sent an (optional) invitation to have your business highlighted as a star client on my website.

What's included

  • Client Onboarding/Offboarding

    Client Onboarding/Offboarding: * Creating and Distributing information packets * Account Setup * Documentation Handover

  • Customer Support:

    * Inquiry Response * Issue Resolution * Feedback Collection * Processing Refunds or Returns


Skills and tools

Personal Assistant
Virtual Assistant
Gmail
Google Docs
Google Sheets
Microsoft PowerPoint
Notion

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