Defining goals: Establishing the scope of the audit and what you want to achieve
Analyzing data: Collecting and analyzing quantitative and qualitative data to identify issues
Identifying usability problems: Reviewing the interface to find issues like unclear navigation or poor labeling
Performing UX analysis: Comparing the website's UX to competitors' and analyzing each screen of the interface
Conducting user interviews: Gathering insights from users to understand their experiences
Creating an action plan: Generating recommendations and prioritizing changes to improve the UX
Performing accessibility evaluation: Ensuring the website is accessible to all users
Compiling findings: Summarizing the findings and recommending improvements