Get assigned an IT professional who manages, maintains, and troubleshoots your business software and applications to ensure optimal performance. We will bridge the gap between technical teams and end users—so when you have issues after launch, you get clear communication and a fast resolution.

Troubleshooting: Diagnosing and resolving software, application, and system issues as your technical subject matter expert.

Maintenance & Upgrades: Installing, configuring, and updating applications; managing enhancements and database integrity.

User Support & Training: Assisting end-users with application usage, troubleshooting, and training to improve efficiency.

Documentation: Recording issues, documenting resolutions, and updating technical documentation for troubleshooting.

Collaboration: Working with developers and vendors to resolve bugs and implement fixes—so you get one team, not silos.

Final quote based on scope